Deal highlights

• Lost & Found software that helps high traffic organizations manage lost items and reunite them with their owners
• Subscription-based business model and expanding client base
• Q1 2018 revenue up 448% vs. Q1 2017 
• Coachella, Live Nation, and some of the largest event and venue operators are our customers
•  50% Increase of lost items returns
• Expanding platform to address the broader $60 Billion Software-as-a-Service (Saas) Enterprise market

The Problem

Managing high-traffic venues and events is difficult without the right technology

Operations departments are becoming more dependent on technology to operate effectively. Overlooked areas like Lost & Found, Security, and Maintenance do not have easy-to-use solutions that live up to their needs. This issue leads to inefficient and ineffective processes that result in errors, poor communication, and negative customer service experiences. Venues, events, and transportation agencies have budgets to spend on software solutions, but the reality is that most options are outdated, difficult to use, expensive, or simply non-existent.

The Solution

Crowdfind's software catered to the wants and needs of event and venue operators

Crowdfind’s image-led workflow delivers exactly what the operators are asking for. It is an easy-to-use, cost-effective, and up-to-date software providing designed to solve issues they face daily. Since 2014, Crowdfind has completely revolutionized how companies manage Lost & Found. Now, our clients are signing up for exciting platform expansions coming in 2018 to resolve issues in other departments.

How It Works

The Lost & Found department has historically been one of the most ignored operational areas. Not anymore. Crowdfind make managing this $9B problem easy.  Crowdfind's Lost & Found software has been a trusted resource for operations teams since 2014. 

Crowdfind’s software makes managing Lost & Found items as easy as snapping a picture. In less than 5 seconds, operators can snap pictures of items turned in to their Lost & Found. 

Crowdfind integrates onto operators’ websites to make their Lost & Found searchable by their customers 24x7. This eases customers’ anxiety, making them feel valued, and increases returns. Here’s a live example from Salt Lake City International Airport.

Operators can manage their customers’ claims, communicate with them and coordinate shipping all from one place.

Current Clients

Crowdfind is currently working with some of the largest event, venue, and travel management companies in the world.

Some of our happy customers

Crowdfind makes both operators and their customers VERY happy

Operator Feedback:

Public Feedback:

A Few Happy Reunions:

Traction: 448% YoY Revenue Growth

Crowdfind's Lost & Found revenue is growing. While our 2017 numbers were up across the board, 2018 Q1 revenue is up 448% vs the same period last year. Even without new workflows, Crowdfind will more than double 2017's revenue total.

Our Clients Want More

Our clients trust Crowdfind’s image-led technology so much that they’re driving us to expand into other parts of their business. Crowdfind will replicate its success with Lost & Found departments by offering new products tailored to security and maintenance teams. This is the start of a broader strategy to continue expansion as an innovator in the enterprise software market.

Market Expansion: Maintenance

Maintenance issues plague every event and venue operator around the globe. Crowdfind's image-led workflow makes us an ideal candidate for solving these issues. With our technology, employees would be able to simply snap a picture and assign a maintenance work ticket to team member. Once the maintenance team fixes the problem, they can use a picture again to close out the work ticket. This helps make sure that venues and events are well maintained. 

Market Expansion: Security & Prohibited Items

It is an unfortunate reality that metal detectors and increased security measures are required just about anytime a crowd gathers. With tragic events over the last year alone, operators need new tools and technology to ensure their protocols are being followed, and their customers are safe. While operators strive to create a safe environment, they’re struggling to meet their customer’s demand for a transparent process. Customers want to understand what happens to their items, and how they can retrieve them after the event.

Crowdfind can bridge this divide by facilitating the tracking, management, and seamless return of Prohibited Items customers mistakenly bring. Operators are already expected to create reports on items confiscated at events, including NBA and other professional sports leagues, our software can automatically generate these reports. Crowdfind’s current software can make these security needs a quick, easy, and automated process for operators.

Expansion Roadmap

The Market

More than “just” a Lost & Found software, Crowdfind is an innovative Enterprise Software-as-a-Service (SaaS) platform. Operators are searching for  more cost-effective cloud-based tools to improve efficiency, and we are poised to capitalize on this need.

As Crowdfind adds to its product suite, the team can address significant gaps in the Enterprise SaaS market. While there may be multiple accounting and email platforms targeting businesses, there are far fewer software companies seeking to innovate operational areas we are focused on. Crowdfind will utilize its image-led workflow to gain a portion of the growing software budgets for operations teams.

Forecast

Crowdfind’s current growth rate coupled with its new products will allow it to quickly scale within the rapidly expanding Enterprise SaaS market.

Competition

About the Founder

Jay Sebben co-founded Crowdfind and serves as its Chief Executive Officer. The idea for Crowdfind came when Jay saw a lost dog flyer at a coffee shop in Chicago and realized there had to be a better way to track lost items.

How He Got Here:

In 2005, Jay began buying small technology companies, forming a part of the now venture development company, L Street Collaborative, LLC. He has spent most of his professional career balanced between the challenges of corporate finance and the thrills of entrepreneurship. He has been involved in numerous start-ups and related financings and has participated in several buyouts of existing companies over his 15-year career.

Let's Make Their Day!

Crowdfind has the opportunity to become a truly innovative company in the $60B Enterprise SaaS market and we’re inviting you to be part of the team! Help us make running the world’s largest events, venues and transportation hubs as easy as taking a picture. Invest today!

Why Invest

We have all lost something
We take something that can be a nightmare and make it an easy and seamless process.
Security solutions are needed now more than ever
It is hard to keep up with what you can or cannot bring to a concert, event, or while traveling. With Crowdfind, you don’t have to worry about if you will ever get an item back when it is confiscated.
We have a vast addressable market
Every place you visit has  lost and found,  maintenance and security departments. Places like gyms, stores, venues, arenas, transportation hubs, tourist attractions are all targets for multiple products. 
Our reach is growing
As we build new branches of our software, our reach grows. It is a solution businesses are looking for and now is the time to get involved.