NEW YORK, USA, January 26, 2021 /EINPresswire.com/ -- Trip360, a new startup in the travel tech industry, is raising seed...
Travel brands are failing to maximize their revenues and customer satisfaction
Travel brands invest most of their attention and budgets in customer acquisition. The post-booking journey is left nearly unhandled, with 80% of customer wallet share not capitalized and customer expectations not managed.
- Low value—High customer acquisition vs. low customer lifetime value.
- Ineffective—Traveler journey is fragmented and effect trip support and profitability.
- Outdated—Customer experience and personal safety have completely transformed.
Seamless journeys enable brands to engage customers at the right moment with the right offer
Trip360 is a fully white label destination experience platform that enables travel brands to create seamless, personalized journeys for their customers quickly and easily. We engage customers with personalized offers which drive ancillary revenue and improve the brand operational efficiency with better insight of customer behavior.
Trip360 platform enables travel brands to maximize their revenue while leveraging customer experience and loyalty with zero investment.
Better experience drives revenues and efficiency
Trip360's proprietary "smart monetization" algorithms help travel brands provide travelers with personalized bundles and offers, relevant inspirational content, messages, and max profit competitive prices. With Trip360, you can listen and engage your customer at the right moment with offers matching their preferences and behaviors.
- Personalized Journey - Personal safety and connected, managed journeys are more important than ever. Real-time, personalized information and alerts solve both pre-existing and COVID-19 induced customer pain points during their trip.
- Bundled Offerings - Our tailored bundled offerings are delivered with personalized marketing messages and promotions with higher baseline level of service.
- Social Inspiration - A phenomenal 97% of millennials now share photos and videos of their travels online and this plays a hugely influential role on others. Trip360 journey feed is personalized with social content (images, videos, reviews etc.) based on the customer’s preferences, persona, and destination information.
- Local Content & Information - Driven by the rising consumer appetite for experiences, tours and activities has been one of the fastest-growing categories of travel.
- Customer Support - As travel restrictions become more complex, companies will be expected to provide expert advice and support about where to travel safely and conveniently. Trip360 offers brands a robust customer support area with destination FAQ, chat support per existing journey.
- Realtime Alerts & Updates - Customers want travel brands to personalize their communications, and only 44% believe that the communications they receive are good. Trip360 journey feed is constantly being updated with relevant information before and during the trip. From weather and COVID-19 alerts to countries restrictions and policies, all information is being pushed to customer at the right moment.
Content and technology distribution partnerships
Over the last 18 months, our company has grown exponentially. We now have 8 core team members, with 5 new prospects for 2021. We also have 30 content partners and 2 technology distribution partnerships. We’ve seen $700K+ in revenue and have $1M+ invested in technology.
Helping travel brands to maximize their potential
Trip360 was created to provide travel distribution services with a way to fully manage and optimize their customers' travels and journeys. We provide ways to match clients with ideal travel solutions and avoid pain points as they actively journey. With Trip360, travel distributors can fully realize their vision, enhance customer satisfaction and retain more clients.
We plan to monetize in 4 key areas:
- Commissions—commission is earned for on-platform transactions and off-platform affiliate fees.
- Journey fees—travel brands pay fees for generating a Trip360 journey for their customers. For example, an average airline with 20M passengers a year will pay a fee of $0.1-$1per journey created.
- Marketplace subscriptions—yearly subscriptions give local businesses access to travelers in their area. Sponsored promotions will be personalized and show on journey feed.
- Support subscriptions—yearly subscriptions that enable travel brands to provide first level support for customers with Trip360.
With our current success, we project our revenue to surpass $9M+ by 2023 for commission only.
Addressing a multi-billion dollar industry
Global travel industry has reached unprecedented size and momentum with a contribution to global economy in 2019 of $9.25tr. Today, global economy is recuperating, and travel brands are in dire need of new sources of revenues.
With our focus on acquiring customers in the travel distribution and local business market we have a SOM of $250M. As our brand continues to grow we project our SAM to be $1.5B
Defined, focused user acquisition strategy
Technology & people
Trip360 is a unique combination of a cutting-edge technology platform and a team of seasoned travel industry executives, engineers, product specialists and advisors with 50+ years of industry experience combined.
We have a true perspective on the needs of travel brands, as well as direct, personal connections with executives from different parts of the industry.
Trip360 provides more than 20 layers of content and tools for travel brands, whereas the closest competitors provide only half of that.
Worldwide expansion in 2023
Trip360 is ready to execute an expansion plan. We plan to be an international company by 2023.
Bootstrapped to date
Trip360 has been fully self-funded and is now ready to scale. We are raising $1.5M to support our team acquisitions. Other funding will go towards R&D, sales & marketing, and business development.
The team includes top-tier management experience who previously founded other companies with successful exit and are experienced with marketing and travel technology.
Our multi-national team have background, proven track record and vision to succeed. Some of our team members are part of our subsidiary operating entity (Reachix Ltd.) and are continuously developing the business worldwide.
Our team members have +30 years of management expertise and over $1billion in travel sales combined.
- Avi Amar - Co-Founder and CEO
"Top 100 Influential People in digital technology Award"
Over 20 years of international executive experience in digital strategies includes sectors such as: retail, travel, telecommunications and more, includes a range of organizations from start-ups to Fortune 100 companies.
BSc in Computer Science
- Effi Shmilovitch - R&D Manager
Experienced development Team Lead with a demonstrated history of working in the leisure, travel & tourism industry.
BSc in Information Systems.
- Henry Richter - CMO
Digital marketing expert with extensive experience with marketing strategy and commercial utilization. Vast knowledge in building successful social strategies to increase brand awareness.
Our advisory board consist of leaders from Wix and Sabre Corporation with extensive network based on decades of experience.
- Dror Shaked - Senior VP Business Development, Wix.com
Investment specialist with broad experience in early and advanced stage technology startup companies. Experience in venture funding and startup assessment globally.
MBA, BSc in Electronic
- Guy Cohen - Former Regional Manager, Sabre.com
Experienced Regional Director with a demonstrated history of working in the travel information technology industry. Strong business development professional skilled in Negotiation, Operations Management, International Business, CRM, and Pricing Strategy.
- Etti Gvili - Former CEO and COB, Issta
Former Chief Executive Officer and Chairman of board of Issta travel for 15 years ($350M/Year), and prior to that Chief Executive Officer of Zabar travel for 6 years. Strong leadership, management, commercial skills. Etti is a travel industry expert from the ground up.